Last Updated: October 6, 2025
At painterspittsburgh.com, "painterspittsburgh.com" "we," and "us," your privacy matters to us.
This policy outlines what information we gather, how we use it, who may receive it, and the choices available to you. By visiting painterspittsburgh.com or any site that links to this policy, you accept these terms.
Scope
This policy covers information collected:
- Through our Website
- In emails, text messages, and other electronic communications with us
- Via our ads and apps on third-party sites when they link to this policy
It does not apply to information collected offline or on websites outside our control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details about your service request (location, scope, timing, pricing expectations, notes)
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages you visit, links you click, time spent on site, and referring or exit pages
- IP address, device IDs, approximate location, browser, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Track site performance
- Customize content
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you do, some features may not function properly.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to display ads tailored to your interests.
These partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Deliver and improve our services and Website
- Process and complete your service requests
- Match you with service providers relevant to your request
- Communicate with you about requests, status updates, and support
- Tailor your experience and our marketing
- Conduct analytics, research, and product development
- Detect, prevent, and address fraud, abuse, and security problems
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in these ways:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed with third-party service providers and provider networks so they can respond to your request.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We work with vendors who help run the Website and our business, including those providing analytics, security, payments, support, and marketing.
They may access personal information only as needed to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and ad targeting.
Information you provide, such as your email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may disclose information that does not identify you personally.
Legal and Safety
We may disclose information to comply with law, protect rights and safety, or investigate fraud and abuse.
Business Transfers
We may share information as part of a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without submitting personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to opt out. This will not stop messages from providers we shared your request with.
- Cookies: Adjust your browser settings or use the opt-out links above to manage cookies.
Access and Control
You may request to:
- Review the data we have about you
- Correct inaccurate information
- Delete information, subject to legal or operational requirements
- Raise concerns about how we use your data
Please use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the data
- The risk of harm
- Why the information is being processed
- Legal obligations
- Whether the purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards to protect personal information.
Sensitive information is transmitted over SSL. Even so, no method of transmission or storage can be fully secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal capacity.
California Privacy Rights
If you are a California resident, you may have the following rights, subject to exceptions:
Right to Know
Request details about:
- Categories of personal information collected
- Sources used to collect it
- Business or commercial purposes
- Categories of third parties we shared it with
- Specific pieces of personal information we maintain about you
Right to Delete
Request deletion of personal data collected from you, subject to exceptions.
Right to Correct
Request correction of inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may qualify as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently for using your privacy rights.
Verification
We verify requests before taking action. We may deny requests that are unverified or excessive.
How to Submit a Request
Use the contact details below and include "California Privacy Request" in your message.
If you use an authorized agent, we may request proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for marketing in the prior calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ.
Changes to This Policy
We may revise this policy from time to time.
When we update it, the "Last Updated" date will change.
Your continued use of the Website means you accept those changes.
How to Contact Us
Pittsburgh Paint Pros
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
